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Wireless IT

Question 9 • NC-Foundations of Information Technology

A service station has 10 employees who are responsible for checking in customers who bring their cars in to be serviced. The employees are currently using legal pads to write down the customers’ information, the reason they need service, and identifying information about the car, such as the license plate number. Which wireless technology would help streamline the employees’ work duties and reduce errors from poor handwriting or lost/misplaced paper? laptop computertablet computercell phone

Answer
A
laptop computer
B
tablet computer
C
cell phone

Explanation

A tablet computer lets employees enter customer and vehicle information directly into digital forms while standing beside customers or their cars. This avoids misplaced paper and makes records easier to read and retrieve. A cell phone’s smaller screen is less convenient for entering detailed service information, while a laptop is less portable for this check-in work.

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