2
QuizMultiple Choice

21st-Century Skills: Professional Electronic Communication

Question 2 • PHOENIX ACADEMY Communication Skills IC B Tarman

What should be done before sending a business e-mail?

Answer
A
checking spelling, having a colleague review it, and verifying recipients
B
sending a test e-mail first
C
calling the individual to check the e-mail address
D
inserting an image to add impact

Explanation

Before sending a business e-mail, proofread it for spelling, ask a colleague to review it when appropriate, and verify that the recipients are correct. These steps help prevent errors and avoid sending sensitive information to the wrong person. Sending a test message or adding an image is not generally necessary.

AI-written and checked against the verified answer.

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