AnswersPHOENIX ACADEMY Communication Skills IC B Tarman21st-Century Skills: Professional Electronic CommunicationQuestion 8
8
QuizMultiple Choice

21st-Century Skills: Professional Electronic Communication

Question 8 • PHOENIX ACADEMY Communication Skills IC B Tarman

Why is it important to include a descriptive subject heading?

Answer
A
It helps in sorting the topics.
B
It helps the recipient see its importance.
C
E-mail programs won’t allow e-mail to be sent without it.
D
It keeps junk e-mail separate from important e-mail.

Explanation

A descriptive subject heading summarizes what the email is about, helping the recipient understand its purpose and judge how important it is before opening it. Email programs generally allow messages without a subject, so C is not correct.

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