The following exchange demonstrates which problem solving technique?The issues we are having with this design is similar to the issues the San Francisco division dealt with last year. Let’s ask them how they tackled their issue and see if we can make it work for us.

The speaker recognizes that the current design problem is similar to one faced by another division and plans to adapt that division’s solution. Using a similar situation as a guide is the problem-solving technique called analogy. The Five Whys investigates causes, while brainstorming generates ideas.

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