AnswersIntro to Software Tech B - TLCTeamwork and Collaboration

Teamwork and Collaboration Answers

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1
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Researching your company’s mission statement will allow you to create a team goal that ______.

A
Is very clever and well written
B
Engages upper management
C
Contrasts with other teams
D
Fits with your company culture
2
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Teams have better communication than other workers because they get to ______.

A
Know each other better
B
Attend communication seminars
C
Earn extra benefits packages
D
Use better telephones
3

Which of the following would be a benefit of a cross-functional team?

A
Redundancy allows mistakes to be corrected quickly
B
Focused attention can be given to tasks
C
A range of backgrounds enriches their work
D
Higher level technical ideas can be discussed
5

What is the purpose of active listening?

A
To listen to as many people as possible at once
B
To show your understanding of what others say
C
To understand what people say as you stay active
D
To hear things that are said by active people
6

In the end, businesses that use teams tend to have ______.

A
Fewer sick leaves
B
More profits
C
More management
D
Fewer products
7

An effective team would never have ______.

A
Multiple long term goals
B
A series of coordinated deadlines
C
Unclear definitions of goals
D
Goals which mesh with the company culture
8

A mission statement allows a company to communicate to workers and customers its ______.

A
Purpose and values
B
Product and profit plan
C
Purpose and profit plan
D
Product and values
9

In the past, workers would usually complete ______.

A
A variety of tasks on a daily basis
B
The same tasks every day
C
Thinking based work
D
Management intensive work
10

Team planning should be conducted ______.

A
By the facilitator
B
As a team
C
By a manager
D
As individuals
11

A team suffering from resentment among team members should work on its ______.

A
Long term goals
B
Job satisfaction
C
Communication
D
Customer service
12

When workers make fewer mistakes and do better work, it reduces ______.

A
Management and waste
B
Waste and rework
C
Rework and Innovation
D
Innovation and Management
13

Which of the following is an example of a functional team?

A
A plastic surgeon, a dentist, a nurse, and a health insurance specialist consulting for a burn victim
B
A teacher, a principal, four parents, three students and a school board member building a school schedule
C
Four architects working to complete plans for a new corporate office building in downtown New York
D
An accountant, a lawyer, and a paralegal giving advice to a corporate manager with legal problems
14

In the past, workers would usually complete ______.

A
A variety of tasks on a daily basis
B
The same tasks every day
C
Thinking based work
D
Management intensive work
15

A good team member will actively listen, which means they will ______.

A
Listen while looking at the notes they are taking
B
Constantly look for new things to listen to
C
Use body language to understand how a speaker feels
D
Listen to multiple people all at once
16

If your role in a group is to increase the team’s efficiency, you are probably the ______.

A
Planner
B
Manager
C
Facilitator
D
Functionary
17

As a member of a team, you need to show unselfishness by ______.

A
Inspiring other team members to work harder
B
Communicating actively with team members
C
Making team goals your top priority
D
Following up on your assigned tasks
18

Having the authority to define their own tasks makes it likely that workers will ______.

A
Be less satisfied
B
Abandon tasks
C
Be more productive
D
Expand lunch hours
19

Which of the following would be a benefit of a cross-functional team?

A
Redundancy allows mistakes to be corrected quickly
B
Focused attention can be given to tasks
C
A range of backgrounds enriches their work
D
Higher level technical ideas can be discussed

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