Assessment in the Workplace Answers

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Select the best answer from the drop-down list.

Answers:
A person’s decision to take action without being asked is:Initiative
Use of common sense and polite manners to avoid offending coworkers on a personal basis is:Courtesy
Faithfulness or devotion to a person, country, group, or cause is:Loyalty
The ability to complete required tasks by a designated time is:Punctuality
2
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Integrity✔ CourtesyHonesty

A
Integrity
B
✔ Courtesy
C
Honesty
3

✔ LoyaltyHonestyIntegrity

A
✔ Loyalty
B
Honesty
C
Integrity
4

✔ PunctualityLoyaltyInitiative

A
✔ Punctuality
B
Loyalty
C
Initiative
5

IntegrityLoyalty✔ Initiative

Answers:
A person’s decision to take action without being asked is:Initiative
Use of common sense and polite manners to avoid offending coworkers on a personal basis is:Courtesy
Faithfulness or devotion to a person, country, group, or cause is:Loyalty
The ability to complete required tasks by a designated time is:Punctuality
6

What are the benefits of team collaboration? (choose all that apply)

A
the workload is distributed and no one feels more overworked than the others
B
less skilled people can hide and not have to do as much work
C
coworkers develop friendships as they work together for a mutual goal
7

You are installing a new computer system with three other team members. To make sure you are not duplicating job tasks, what should you do? (choose all that apply)

A
be aware of what other team members’ duties are
B
communicate frequently - check in with the others for updates
C
create a plan or schedule for workflow to guide the team toward the goal
8

What particular skills does a team leader need in addition to the other skills needed by any team member. (choose all that apply)

A
encourage and support team members
B
always keep a vision of the “big picture”
C
communicate frequently with team members
D
call out team members immediately to fix mistakes
9

Select the correct answer from the drop-down menu.

Answers:
Susan’s monthly goal to open five new customer accounts is an example of a(n):measurable goal.
is the process of methods for evaluating the performance and productivity of an individual or group in relation to predetermined criteria and measurable goals.:Performance assessment
Performance assessments are conducted periodically and .:systematically
People create a long-term vision of where they want to go using short-term achievable tasks called .:milestones.
10

Select the best answer from the drop-down list.

Answers:
Nancy’s year-end goal is to increase sales revenue by twenty-five percent. This is an example of a(n) .:performance assessment
George’s performance review said that he needs to be a better listener. This is an example of a(n) .:assessments
Personal goal setting requires setting short-term achievable that provide the steps to accomplish a long-term vision.:individual and group
Group performance assessment is challenging as you must critique the overall accomplishment of the .:individual and group
11

What techniques should you employ when solving an IT problem? (choose all that apply)

A
ask opinions of those with more work experience or different skill sets
B
divide the work according to skill and ability, and reconvene periodically until the problem is solved
C
have one person come up with the idea and then have the entire team implement the solution
12

You are trying to solve a problem with a computer system but cannot figure out what is wrong. You want to demonstrate your ability to collaborate. What should you do? (choose all that apply)

A
ask the opinions of your boss and coworkers
B
try alternative suggestions from coworkers
C
work alone to solve the problem, demonstrating your ability to concentrate
13

You may already have friendships with some team members, but not everyone. How should you behave as a team member? (choose all that apply)

A
encourage those friendships as they make the team process fun
B
avoid forming “cliques” and ignoring or leaving out team members
C
be helpful to all teammates, not just your friends
14

strategies✔ milestonesassessments

A
strategies
B
✔ milestones
C
assessments
15

group verses business goals✔ individual and groupindividual and company

A
group verses business goals
B
✔ individual and group
C
individual and company

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