Assessment in the Workplace Answers

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Answers:
Methods of evaluating the performance and productivity of an individual or group in relation to predetermined criteria and measurable goals are .:performance assessments
are goals that have concrete criteria for measuring progress toward their attainment.:Measurable goals
Why are statements like “great customer experience” or “more sales” not good assessment criteria?:can’t be measured quantitatively.
Personal goal setting helps lagging performance by setting , which are short-term achievable tasks.:milestones
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Goals and objectivesOrganizational skills✔ Measurable goals

A
Goals and objectives
B
Organizational skills
C
✔ Measurable goals
3

only assess people and not products or processes.✔ can’t be measured quantitatively.are only short-term milestones.

A
only assess people and not products or processes.
B
✔ can’t be measured quantitatively.
C
are only short-term milestones.
4

✔ milestonesprogress plansassessment criteria

A
✔ milestones
B
progress plans
C
assessment criteria
5

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Answers:
Robert is reviewing complex information and data concerning a new product launch to determine the cause of some product failures. He is primarily using skills.:reasoning
Reasoning through a problem requires an understanding between verbal and ideas.:non-verbal
When you use reasoning skills and past experience to brainstorm ideas you are .:generating solutions
When you narrow down solution ideas, then select the best one, you are engaging in .:decision making
6

Select the option that best completes the question. Rating peer performance has an impact on the person being reviewed, as well as you, the reviewer. Why?

A
because showing the ability to provide an objective assessment displays maturity and professionalism
B
because giving a glowing review to a peer makes you more popular with coworkers
C
because reporting a negative assessment of a coworker shows that you are ready for management
7

Select the organizational skills that can help with improving time management. (select all that apply)

A
using e-mail calendar reminders sent to you about tasks due
B
using whiteboards to create visual reminders
C
using e-mail flags to mark important conversation threads for follow-up
8

Select the best answer from the drop-down menu.

Answers:
Robert is reviewing complex information and data concerning a new product launch to determine the cause of some product failures. He is primarily using skills.:reasoning
Reasoning through a problem requires an understanding between verbal and ideas.:non-verbal
When you use reasoning skills and past experience to brainstorm ideas you are .:generating solutions
When you narrow down solution ideas, then select the best one, you are engaging in .:decision making
9

Select all options that best complete the question. Rating group performance is difficult because you must critique the group results as well as individual performances. What information do you need?

A
knowledge of the original goals and whether or not they were accomplished
B
the final product or results from the group performance to measure original goals against
C
how well each member personally likes the others
10

Select all options that complete the following statement. Skills for effective note taking include:

A
focusing on new information first
B
using short, meaningful phrases, and abbreviations instead of full sentences
C
using recording devices to eliminate writing or typing
D
using symbols, diagrams, charts, and tables
11

documented✔ non-verbalsymbolic

A
documented
B
✔ non-verbal
C
symbolic
12

✔ generating solutionsmaking decisionssolving problems

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✔ generating solutions
B
making decisions
C
solving problems
13

problem solvinggenerating solutions✔ decision making

A
problem solving
B
generating solutions
C
✔ decision making

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