Being a Professional Answers

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1
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One professional technique to let out your frustration about a work situation is to ______.

A
explode at your boss
B
dwell on the problem
C
distract yourself
D
keep your anger inside
2
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A hairdresser has to deal with _______.

A
criticism
B
pressure
C
gossip
D
all of the above
6

When deciding how to deal with negative feelings, why should you evaluate the causes of your issue?

A
You might be able to avoid dealing with the issue this time
B
You might be able to cope with future issues more easily
C
You might be able to invent some excuses for your behavior
D
You might be able to eliminate stress from your life
7

Criticism is hurtful because it makes one feel as if _______.

A
they are being judged
B
they are being pressured
C
they are being fired
D
they are being ignored
8

If you show defensiveness, people are more likely to _____.

A
confront you about your problems
B
critique your performance
C
close their communication
D
check your goals
10

The three major types of stressors at work are _______.

A
criticism, presumption, and gossip
B
criminals, pressure and grimness
C
criticism, pressure, and gossip
D
criminals, presumption, and grimness
11

Stressors and negative emotions are both _______.

A
avoidable
B
unhealthy
C
manageable
D
conscious
13

Continuous pressure from looming deadlines is a stressor because it causes people to _______.

A
feel worn out and frazzled
B
feel focused and energetic
C
feel fine and dandy
D
feel forgotten and alone
15

How do professionals address their problems?

A
With grace and malfeasance
B
With grace and maturity
C
With griping and maturity
D
With griping and malfeasance
17

Which of the following situations will not generate stress?

A
Driving in traffic
B
Sleeping
C
Opening a birthday present
D
Watching a soap opera
18

Continuous pressure from looming deadlines is a stressor because it causes people to _______.

A
feel worn out and frazzled
B
feel focused and energetic
C
feel fine and dandy
D
feel forgotten and alone
20

An astronaut has to deal with _______.

A
criticism
B
pressure
C
gossip
D
all of the above

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