Your coworker Kevin is sitting quietly at his desk. He is obviously upset. To show him empathy, you should ______.

Empathy means noticing another person’s feelings and showing that you care. Asking Kevin how he’s feeling gives him a chance to share what is upsetting him and lets you listen. A joke or paying for lunch may not address what he needs, and telling his supervisor without first talking to him could be intrusive.

AI-written and checked against the verified answer.