Communication Fundamentals Answers

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Communication

A
is important throughout all phases of life.
B
requires you to speak the same language as someone.
C
can be verbal or nonverbal.
D
is naturally done effectively.
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Answers:
The difference between verbal and nonverbal communication is that verbal communication and nonverbal communication .:uses language to express meaning
The difference between verbal and nonverbal communication is that verbal communication and nonverbal communication .:expresses meaning without the use of language
3

uses language to express meaning✔ expresses meaning without the use of language

A
uses language to express meaning
B
✔ expresses meaning without the use of language
4

✔ senderreceiver

A
✔ sender
B
receiver
5

Examples of nonverbal communication include

A
pointing, shrugging, and yelling.
B
shrugging, whispering, and pointing.
C
mumbling, waving, shrugging, and slumping over.
D
waving, shrugging, and crossing arms over chest.
6

A channel of communication is

A
a verbal cue.
B
a way that messages are relayed.
C
a way to achieve effective communication.
D
a way to relay information using body language.
7

Identify the sender and receiver in the following situations.

Answers:
communication involves relaying messages using language. It includes and .:Verbal
communication involves relaying messages using language. It includes and .:spoken conversations
communication involves relaying messages using language. It includes and .:written messages
communication refers to relaying messages without using language.:Nonverbal
8

Identify the sender and receiver in the following situations.

Answers:
The nurse is the , and the doctor is the .:sender
The nurse is the , and the doctor is the .:receiver
The doctor is the , and the patient is the .:receiver
The doctor is the , and the patient is the .:sender
9

Identify characteristics of effective communication. Select all that apply.

A
speaking slowly and clearly
B
using easily understood language
C
talking half the time
D
listening to the speaker
10

Which is a behavior that would indicate ineffective communication between a doctor and nurse?

A
The doctor nods while the nurse talks.
B
The doctor and nurse do not agree on a patient’s condition.
C
The doctor talks very angrily to the nurse.
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✔ VerbalNonverbal

Answers:
communication involves relaying messages using language. It includes and .:Verbal
communication involves relaying messages using language. It includes and .:spoken conversations
communication involves relaying messages using language. It includes and .:written messages
communication refers to relaying messages without using language.:Nonverbal
12

Making _______ match is important for effective communication with patients.

A
channels of communication
B
messages
C
eyes
D
verbal and nonverbal cues
13

✔ uses language to express meaningexpresses meaning without the use of language

A
✔ uses language to express meaning
B
expresses meaning without the use of language
14

sender✔ receiver

A
sender
B
✔ receiver
15

Why is effective communication particularly important in health care? Select all that apply.

A
Patients will have good outcomes.
B
Doctors understand patients’ symptoms.
C
Nurses are able to carry out doctors’ instructions.
D
Errors are avoided.
E
It saves time and money.
F
It puts patients at ease.
G
Patients get better.
16

Which are ways to avoid ineffective communication? Select all that apply.

A
Engage in active listening.
B
Wait until you are calm before talking.
C
Take notes on what the other person says.
D
Remain open-minded.
E
Raise your hand before speaking.
17

✔ spoken conversationsmiming

A
✔ spoken conversations
B
miming
19

sender✔ receiver

A
sender
B
✔ receiver
20

✔ written messageswaving

A
✔ written messages
B
waving

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