Communication Answers

14 verified answers4 views
2
Free Preview

Identify the statement that does NOT demonstrate active listening.

A
"So what I heard you say was __________."
B
"What did you mean by __________?"
C
"Sorry, I was distracted. Could you repeat __________?"
D
"I guess you must have felt __________."
7

Which of the following is a barrier to effective communication?

A
using excessive amounts of jargon
B
communicating while physical distractions are present
C
using an incorrect communication channel
D
all of the above
8

Which of the following statements is NOT true about good communication?

A
Good communication makes it difficult to express wants and needs.
B
Good communication helps prevent misunderstandings.
C
Good communication allows for expression.
D
Good communication builds healthy relationships.
9

Which of the following is NOT a benefit of being an assertive communicator?

A
gaining self-confidence
B
earning respect from others
C
creating dishonest relationships
D
improving decision-making skills
10

Which of the following messages is most clearly stated?

A
Please be here around 7:00 tomorrow.
B
Please be here around 7:00 a.m.
C
Please be here at 7:00 a.m. tomorrow.
D
Please be here tomorrow.
11

Which of the following statements is a blaming message?

A
"I think we made a mistake."
B
"You've messed up everything!"
C
"We can't mess this up."
D
"I apologize for the error."
12

Speaking skills to work on for effective communication include __________.

A
reading body language and active listening
B
voice volume, tone, and pitch
C
reading body language and voice volume
D
tone, pitch, and active listening
15

An active listener is someone who interrupts the speaker to ask questions.

A
T
B
F
16

Speaking skills to work on for effective communication include __________.

A
reading body language and active listening
B
voice volume, tone, and pitch
C
reading body language and voice volume
D
tone, pitch, and active listening
17

One should always use a low voice when speaking.

A
T
B
F
18

It is best to be an aggressive communicator because then you will always get what you desire.

A
T
B
F
19

Text messaging is an example of nonverbal communication. Please select the best answer from the choices provided.

A
T
B
F
20

Which of the following statements is NOT true for aggressive communicators?

A
criticize, blame, or attack others
B
speak loudly and overbearingly
C
listen well
D
use humiliation and intimidation

Did you find these answers helpful?