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Conflict in the Workplace Answers

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1
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As a member of a team, you need to show unselfishness by ______.

A
Inspiring other team members to work harder
B
Communicating actively with team members
C
Making team goals your top priority
D
Following up on your assigned tasks
2
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Team planning should be conducted ______.

A
By the facilitator
B
As a team
C
By a manager
D
As individuals
3

A team suffering from resentment among team members should work on its ______.

A
Long term goals
B
Job satisfaction
C
Communication
D
Customer service
4

When workers make fewer mistakes and do better work, it reduces ______.

A
Management and waste
B
Waste and rework
C
Rework and Innovation
D
Innovation and Management
5

An effective team would never have ______.

A
Multiple long term goals
B
A series of coordinated deadlines
C
Unclear definitions of goals
D
Goals which mesh with the company culture

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