AnswersCR Speech ELECTIVE 1 semester E6001OXListening Styles and Effective Listening

Listening Styles and Effective Listening — Cumulative exam Answers

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1
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_______________ is the human use of spoken or written words as a communication system.

A
Syntax
B
Grammar
C
Language
D
Vocabulary
2
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Which of the following is an example of using and interpreting nonverbal messages?

A
a woman dressing professionally for an interview
B
a man listening to an audio book
C
a child reciting a nursery rhyme
D
a detective asking a witness about an incident
3

Which of the following statements reflects the principles of avoiding distractions and being other-oriented?

A
“Let’s go outside. It’s really noisy in here and I can’t really hear what you are saying.”
B
“I’ll just get this call and then we can talk.”
C
“I think you should just quit. There’s no sense in being miserable, I always say.”
D
None of the above
4

Developing healthy self-esteem and an understanding of self-concept are vital for __________.

A
developing self-awareness
B
getting into college
C
getting a job
D
showing off
5

Sarah: “Tell me all about your weekend! Was it nice to be on the beach?” Rose: “It was awful! It rained the whole time and I didn’t get to spend any time on the beach at all. Instead, we were all cooped up in the hotel room; my little brother and sister were driving me insane! Hopefully that’s the last family vacation we take for a while!” Sarah: “I’m so sorry! My weekend was so boring, I spent the whole time by myself with nothing to do. If you’d been here, we’d have had lots more fun!” Rose: “It sounds like we both had pretty awful weekends and now we have to deal with that stupid Math test...” This dialogue reflects what aspect of communication?

A
body language
B
good listening
C
working together
D
leadership
6

Which of these statements is a value statement?

A
Tacos are delicious.
B
Lying is wrong.
C
Cooking is hard.
D
Puppies are funny.
7

Which of the following is NOT one of the roles of human communication?

A
to connect with others
B
to acquire information
C
to explain emotions and ideas
D
to create arguments and hurt feelings
8

Frank is skating with his friends. His nonverbal communication is sending several messages. Which of the following below best describes the messages he is sending, both consciously and unconsciously?

Question illustration
A
formal, serious, shy, closed, uncertainty, exhaustion, confusion
B
casual, fun, concentration, warmth, confidence, health, carefree, open
C
culture, class, confidence, success, work ethic, tradition, excel
D
fear, anxiety, uncertainty, risk, isolation, danger, loneliness, pain
9

Which of these statements is not accurate?

A
Perception is a complex process.
B
Perception requires our brain to choose which information to focus on.
C
Perception can help us to communicate more effectively.
D
Accurate perceptions rely on stereotypes.
10

After learning about effective communication, how might you communicate differently with others?

A
You will interrupt more frequently to state your opinion.
B
You will distract yourself with your cell phone when others are speaking.
C
You will listen carefully, ask questions at the appropriate time, and provide feedback to the speaker.
D
You will let the speaker direct the conversation and only interact with the person or the group when they ask you a question directly.
11

Which of the following is not an example of a communication channel?

A
television
B
Internet
C
letters
D
traveling
12

“Tree; a large woody plant that survives and continues to grow year after year” is an example of __________ meaning.

A
connotative
B
denotative
C
a and b
D
neither a nor b
13

Typing in red ___________________.

A
is interpreted as yelling or anger
B
is a good way to catch your readers attention
C
helps to emphasize important points
D
is essential when writing emails
14

____________, _____________ and _____________ are examples of nonverbal communication.

A
Vocalizations, intonation, volume
B
Voice, environment, touch
C
Touch, vocalizations, environment
D
Volume, touch, intonation
15

Which scenario shows how words can shape culture?

A
A boy playing tag with a girl.
B
A couple calling each other endearments.
C
A teacher lecturing about Chinese culture.
D
A student taking a Spanish class.
16

Listening is a more complex process than hearing.

A
T
B
F
17

_________ and _____________ determine how each of us interprets language.

A
Culture and context
B
Vocabulary and context
C
Education and culture
D
Culture and vocabulary
18

Which of the following statements is most likely true about the nonverbal communication depicted in these pictures?

Question illustration
A
The children are contradicting their verbal communication with their body language.
B
The nonverbal communication of both the children and their grandparents is relying on multiple channels.
C
The grandparents are regulating their verbal communication with their body language.
D
The nonverbal communication of both the children and their grandparents is very ambiguous.
19

Jane was sent by her Chicago-based company to a business convention in Tokyo, Japan. While at lunch, she and several other Americans in attendance sat together. As they laughed and enjoyed themselves, Jane noticed that many people glanced at them uncomfortably and whispered to each other. When Jane asked the young waitress what was wrong, the girl avoided eye contact with her, shook her head without saying a word, and quickly walked back to the kitchen. Which of the following statements is most likely true about this scenario?

A
Jane frightened the waitress by making eye contact.
B
The waitress didn’t speak English very well and did not understand what Jane meant.
C
Jane and her friends' behavior made the other restaurant guests and waitress uncomfortable.
D
The waitress was having a very bad day and had to run to the kitchen so no one would see her cry.
20

Our _____________ is affected by physical environment.

A
pitch
B
touch ethic
C
behavior
D
verbal communication

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