Your boss is pointing out your mistakes on your last assignment. You should .:maintain eye contact to show active listening
You and a coworker are having a disagreement about how to handle a project. You should .:acknowledge and attempt to empathize with the other person's feelings
You’ve reached an agreement with a coworker on how to resolve the problem. You should now .:follow through on the agreement
You need to give constructive criticism to a coworker you don't really like. You should .:be professional and address only the specific issue