“I know just how you feel, when that exact same thing happened to me I was so angry, so I just told her exactly how I felt. You should do the same thing. It worked for me!” This statement violates which of the principles of active listening?

The speaker shifts attention to their own experience (“that happened to me”) and tells the other person what to do (“You should do the same thing”). Active listening means staying focused on the other person and not jumping in to solve their problem. Therefore, the statement violates the principle to avoid solving problems and remain other-focused.

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