Because a P-value = 0.0824 is α = 0.05, we H0. There is to believe that the corporation overstates the proportion of calls that are resolved by using automated options.

Because the P-value, 0.0824, is greater than α = 0.05, we fail to reject the null hypothesis. The result is not statistically significant at the 5% level, so there is not convincing evidence that the corporation overstates the proportion of calls resolved using automated options.

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