Because a P-value = 0.0824 is α = 0.05, we H0. There is to believe that the corporation overstates the proportion of calls that are resolved by using automated options.

Since 0.0824 is greater than 0.05, the P-value exceeds the significance level. We therefore fail to reject the null hypothesis. There is not sufficient evidence to conclude that the corporation overstates the proportion of calls resolved using automated options.

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