2
AssignmentMultiple Choice

Verbal Communication

Question 2 • Nursing Assistant - EL3610

What should nursing assistants do when writing to communicate with patients?

Answer
A
use as many abbreviations and symbols as possible
B
ask questions that are not in “yes or no” form
C
elaborate and include lengthy explanations
D
keep written messages short and simple

Explanation

Written messages for patients should be easy to understand, so nursing assistants should keep them short and simple. Using many abbreviations or lengthy explanations can confuse readers. Open-ended questions can be useful in conversation, but they do not replace the need for clear, concise written messages.

AI-written and checked against the verified answer.