IT Legal and Ethical Issues Answers

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A computer programmer turns over all access to files before leaving a company for retirement.

A
Be fair and honest with customers.
B
Protect sensitive information.
C
Do no harm to a company when leaving.
D
Protect system access of users.
6

Select the fair and honest responses to the following scenario. Check all of the boxes that apply.The mental health hotline receives a wide range of calls from people who are considering getting help from a doctor to people who are experiencing life-threatening situations. The call center employee is a caller’s first point of contact; this employee directs all calls to the appropriate medical professional.

A
The call center employee jokes with friends after work about one caller’s nervousness and family problems.
B
The call center employee makes sure to speak in a calm voice and ensures that the caller is directed to a medical professional who can provide help.
C
The call center employee discusses the day’s calls with the current caller.
D
The call center employee clearly explains the doctor referral process in simple terms and asks if the caller has any questions about it.
7

An IT professional has access to many confidential records through her username and password. She makes sure to change her password frequently to protect this private information. In this scenario, choose the types of ethical behavior being demonstrated. Check all of the boxes that apply.

A
Do no harm to a company when leaving.
B
Protect passwords and system access of users.
C
Be fair and honest with customers.
D
Protect sensitive information.
8

Which of the following ethical guidelines is best described as preventing Social Security numbers, bank account numbers, addresses, and phone numbers from getting in the wrong person’s hands?

A
Respect confidentiality of data.
B
Do no harm to a company when leaving.
C
Do not use computer access or the Internet for unprofessional or inappropriate purposes.
D
Protect system access of users.
9

Which of the following activities is permissible for IT professionals in the conduct of computer access and authorizations?

A
viewing explicit content on a company computer
B
posting updates to social media networks during slow periods at work
C
using another company’s copyrighted images for the company’s website
D
using the company’s e-mail software to send work-related e-mails
10

Which of the following describes a possible consequence of IT professionals acting in an unethical way in the workplace? Check all of the boxes that apply.

A
loss of job
B
negative impact on reputation
C
promotion
D
recommendation letter from employer
11

Which of the following statements is true of licensing procedures for IT professionals?

A
IT professionals are licensed similarly to doctors, lawyers, and government officers.
B
IT professionals are primarily governed by the information they use.
C
IT professionals are required by law to get a certification as a Professional IT Worker.
D
There are national standards and laws guiding IT workers.
12

Which of the following activities may be legal but are unethical? Check all of the boxes that apply.

A
Cookies deposited by websites collect information about your browsing habits.
B
A law enforcement officer asks you to eavesdrop on a friend’s phone conversations.
C
A computer browser records your browsing history.
D
You download copyrighted movies and games.
14

Question text not available

Answers:
.:national security
is an area of IT work that focuses on the investigation and analysis of computer activity for use in a trial.:Computer forensics
.:good ethical practices
could seriously damage a company.:sensitive information
15

Which of the following ethical guidelines is best described as refraining from using granted authorizations for personal gain or activities that are not appropriate in the workplace?

A
Do not use computer access or the Internet for unprofessional or inappropriate purposes.
B
Protect system access of users.
C
Do no harm to a company when leaving.
D
Be fair and honest with customers.
16

Which of the following activities is not permissible for IT professionals while on the job? Check all of the boxes that apply.

A
working on a side job while at work for one’s primary job
B
viewing sexual content on a company computer
C
sending coworkers an e-mail joke containing suggestive humor
D
downloading music from a file-sharing service
17

Which of the following are ethical guidelines an IT professional might use in his or her daily work? Check all of the boxes that apply.

A
to protect the best interests of an employer
B
to be fair and honest with customers
C
to protect customers’ best interests
D
to protect his or her own best interests
19

All of the following activities are legal when requested by a law enforcement officer, but they may be unethical. Which are unethical? Check all of the boxes that apply.

A
collecting browsing history from a cell phone’s browser
B
obtaining a record of phone calls
C
recording a phone conversation
D
disclosing e-mail activity

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