IT Legal and Ethical Issues Answers

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Answers:
.:national security
is an area of IT work that focuses on the investigation and analysis of computer activity for use in a trial.:Computer forensics
.:good ethical practices
could seriously damage a company.:sensitive information
7

Select the fair and honest responses to the following scenario. Check all of the boxes that apply.The mental health hotline receives a wide range of calls from people who are considering getting help from a doctor to people who are experiencing life-threatening situations. The call center employee is a caller’s first point of contact; this employee directs all calls to the appropriate medical professional.

A
The call center employee jokes with friends after work about one caller’s nervousness and family problems.
B
The call center employee makes sure to speak in a calm voice and ensures that the caller is directed to a medical professional who can provide help.
C
The call center employee discusses the day’s calls with the current caller.
D
The call center employee clearly explains the doctor referral process in simple terms and asks if the caller has any questions about it.
8

A computer programmer turns over all access to files before leaving a company for retirement.

A
Be fair and honest with customers.
B
Protect sensitive information.
C
Do no harm to a company when leaving.
D
Protect system access of users.
9

Which of the following ethical guidelines is best described as preventing Social Security numbers, bank account numbers, addresses, and phone numbers from getting in the wrong person’s hands?

A
Respect confidentiality of data.
B
Do no harm to a company when leaving.
C
Do not use computer access or the Internet for unprofessional or inappropriate purposes.
D
Protect system access of users.
10

Which of the following activities is permissible for IT professionals in the conduct of computer access and authorizations?

A
viewing explicit content on a company computer
B
posting updates to social media networks during slow periods at work
C
using another company’s copyrighted images for the company’s website
D
using the company’s e-mail software to send work-related e-mails
12

Which of the following statements is true of licensing procedures for IT professionals?

A
IT professionals are licensed similarly to doctors, lawyers, and government officers.
B
IT professionals are primarily governed by the information they use.
C
IT professionals are required by law to get a certification as a Professional IT Worker.
D
There are national standards and laws guiding IT workers.
13

Which of the following activities may be legal but are unethical? Check all of the boxes that apply.

A
Cookies deposited by websites collect information about your browsing habits.
B
A law enforcement officer asks you to eavesdrop on a friend’s phone conversations.
C
A computer browser records your browsing history.
D
You download copyrighted movies and games.
14

Complete each sentence using the drop-down menu.Classified government information should not be disclosed to the public because it is a risk to ✔ national securitysafe-keeping of trade secretscorporate espionage.

Answers:
.:national security
is an area of IT work that focuses on the investigation and analysis of computer activity for use in a trial.:Computer forensics
.:good ethical practices
could seriously damage a company.:sensitive information
16

Which of the following ethical guidelines is best described as refraining from using granted authorizations for personal gain or activities that are not appropriate in the workplace?

A
Do not use computer access or the Internet for unprofessional or inappropriate purposes.
B
Protect system access of users.
C
Do no harm to a company when leaving.
D
Be fair and honest with customers.
17

Which of the following activities is not permissible for IT professionals while on the job? Check all of the boxes that apply.

A
working on a side job while at work for one’s primary job
B
viewing sexual content on a company computer
C
sending coworkers an e-mail joke containing suggestive humor
D
downloading music from a file-sharing service
18

Which of the following are ethical guidelines an IT professional might use in his or her daily work? Check all of the boxes that apply.

A
to protect the best interests of an employer
B
to be fair and honest with customers
C
to protect customers’ best interests
D
to protect his or her own best interests
20

All of the following activities are legal when requested by a law enforcement officer, but they may be unethical. Which are unethical? Check all of the boxes that apply.

A
collecting browsing history from a cell phone’s browser
B
obtaining a record of phone calls
C
recording a phone conversation
D
disclosing e-mail activity

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