React to the quoted statement. Defend your opinion: “My feelings are under control because I’ve never yelled at anyone or hurt anyone at work.”
I disagree with the statement because controlling your feelings involves more than not yelling or hurting someone. Frustration can also show through a harsh tone, negative body language, or refusing to cooperate. Being professional means recognizing your feelings and choosing a respectful, appropriate response, even when you are upset.
The four traits of constructive criticism are _______.
When asking questions during criticism, it is best to be _______.
Someone who deals with their negative feelings successfully will probably _______.
Gossip occurs when Jen and Kathy talk about _______.
Read the quoted sentence. Revise it and justify your correction.: “Dealing with gossip in the office is as easy as keeping all the gossip you hear a secret.”
Revised sentence: “Dealing with gossip in the office means not spreading it, redirecting the conversation, and addressing serious concerns respectfully with the appropriate person.” Keeping gossip secret is not always enough because it can still be repeated and damage trust. Refusing to pass it along and handling genuine concerns appropriately helps prevent further harm.
The main purpose of all criticism is to _______.
Support this statement using complete sentences: “Constructive criticism is offered in a way that encourages growth and learning.”
Constructive criticism is offered to help someone improve, not to embarrass or discourage them. It identifies a specific action that could be better and gives a respectful suggestion for what to do next. This helps the person understand what to learn and gives them a practical way to grow.
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