Professionalism Answers

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What is needed in order for an employee to be productive?

A
self-discipline
B
dependability
C
friendships
D
responsibility
2
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Which of the following demonstrates good organizational skills?

A
greeting customers in a friendly way
B
prioritizing a list of tasks to complete
C
writing a letter on a computer
D
dressing appropriately
4

Which of the following demonstrates responsibility?

A
being accountable for the success of a task
B
making friends with coworkers
C
sharing information with other people
D
dressing appropriately
5

Which of the following best describes a leader?

A
a person who keeps customer information confidential
B
a person who motivates others and models good behavior
C
a person who has good nonverbal communication skills
D
a person who is good at reading
7

Which of the following demonstrates dependability?

A
being friendly to customers
B
disagreeing with coworkers
C
reading educational materials
D
being on time for meetings
8

Which of the following is an example of nonverbal communication?

A
explaining something to someone
B
listening to someone talk
C
writing a letter
D
making eye contact

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