3
AssignmentMultiple Choice

Information Technology

Question 3 • TX-Business Information Management (BIM) I

Select the answer that best describes the ethical guideline followed in each scenario.A customer calls the support center of a company to get advice on which digital camera is best for her needs. The customer support employee listens to her needs and provides recommendations appropriate for her.

Answer
A
Be fair and honest with customers.
B
Do no harm to a company when leaving.
C
Protect passwords and system access of users.

Explanation

The employee listens to the customer’s needs and recommends a camera that suits her, rather than pushing an unsuitable product. This best reflects being fair and honest with customers. The other choices concern conduct when leaving a company and protecting system access.

AI-written and checked against the verified answer.

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