Positive Work Ethic

Question 1

is often the most effective way to improve lagging performance.

Revolt · Accepted Answer

Better time management

Question 2

George is taking notes at his sales meeting. What should he concentrate on the most?

Revolt · Accepted Answer

New information

Question 3

Understanding relationships between verbal and non-verbal ideas is an example of

Revolt · Accepted Answer

reasoning skills

Question 4

The merchandise pickup department has received customer complaints about the long wait time to receive ordered merchandise. Cathy has been assigned to fix the problem, what should she do first?

Revolt · Accepted Answer

narrow down the ideas, then select the best one to implement

Question 5

Select the organizational skills that can help with improving time management. (select all that apply)

Revolt · Accepted Answer

using whiteboards to create visual reminders; using e-mail flags to mark important conversation threads for follow-up; using e-mail calendar reminders sent to you about tasks due

Question 6

Jose recently had a brainstorming session with a team he formed. Their purpose was to generate some ideas for solving the problem of customers being on hold too long when waiting to speak with a technical support representative. What does he need to do now?

Revolt · Accepted Answer

narrow down the ideas, then select the best one to implement

Question 7

Select all options that complete the following statement. Skills for effective note taking include:

Revolt · Accepted Answer

focusing on new information first.; using symbols, diagrams, charts, and tables.; using short, meaningful phrases, and abbreviations instead of full sentences.

Positive Work Ethic Answers

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