11
AssignmentMultiple Choice

Patient Communication

Question 11 • *GV 2018 - P.E. Health Science - PE201

You are showing a newly admitted patient the features of and devices in her hospital room. She is asking a lot of questions, and you are running out of time before you are needed elsewhere to do something else. But you are only halfway through orienting her with the room. You

Answer
A
hand her the TV remote control and ask her, “Can you sit quietly and watch some TV for a few minutes until I get back and can explain the rest?”
B
sigh and roll your eyes every time she asks a question so that she will get the hint that you do not want to answer any further questions.
C
pretend that you hear someone outside the room calling you to help with an emergency, and then leave the room before you finish answering her questions.
D
let her know that you only have a few more minutes right now and you need to give her a quick rundown of the room’s features in that time, but you will come back in a little while to answer any further questions she has about the room.

Explanation

Be honest and respectful about the time you have, then make sure the patient knows you will return to answer her remaining questions. Choice D does both: it gives her a quick orientation now and sets a clear expectation that you will come back. Distracting her, showing irritation, or pretending there is an emergency would be dismissive or dishonest.

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