AnswersCR Speech ELECTIVE 1 semester E6001OXCommunication and Technology: Etiquette on the Web

The Characteristics of Nonverbal Communication Answers

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Nonverbal communication relies on _________________.

A
multiple channels
B
continuous feedback
C
ambiguous interpretation
D
finite and rigid language
3

Which of the following statements is not true?

A
Nonverbal communication is subject to interpretation.
B
Nonverbal communication can be turned off.
C
Nonverbal communication is less finite and rigid than language.
D
Nonverbal communication can be interpreted differently by different people and in different situations.
5

Which of the following is an example of using nonverbal communication to complement verbal communication?

A
clapping after a performance, yelling/cheering during a sporting event
B
holding up a hand to indicate you do not wish to be interrupted or to stop communication
C
smiling while recounting an experience you found amusing
D
crossing fingers to indicate lying
6

Verbal and nonverbal communication can be integrated in order to do all of the following, except:

A
Accent or emphasize a part of verbal communication
B
Complement, or add meaning too, verbal communication
C
Contradict one another
D
“Turn off” nonverbal communication
10

Which of the following is an example of using nonverbal communication to substitute for verbal communication?

A
holding up a hand to indicate you do not wish to be interrupted, while mouthing the words, "not now."
B
holding a finger over your mouth to ‘shhh’ someone, nodding your head to say yes
C
gesturing towards the door while saying, “Let’s go”
D
clapping after a performance, yelling/cheering during a sporting event
11

Which of the following is an example of using nonverbal communication to substitute for verbal communication?

A
holding up a hand to indicate you do not wish to be interrupted, while mouthing the words, "not now."
B
holding a finger over your mouth to ‘shhh’ someone, nodding your head to say yes
C
gesturing towards the door while saying, “Let’s go”
D
clapping after a performance, yelling/cheering during a sporting event
12

Jane was sent by her Chicago-based company to a business convention in Tokyo, Japan. While at lunch, she and several other Americans in attendance sat together at lunch. As they laughed and enjoyed themselves, Jane noticed that many people glanced at them uncomfortably and whispered to each other. When Jane asked the young waitress what was wrong, the girl avoided eye contact with her, shook her head without saying a word, and quickly walked back to the kitchen. Based on what you know about nonverbal communication, give at least three explanations for the misunderstandings between the people in this scenario.

Answer:

The Americans’ loud laughter may have conflicted with local expectations about appropriate behavior in public. Nonverbal norms such as acceptable volume and public displays of emotion can differ across cultures. The waitress’s avoidance of eye contact may have been a culturally respectful behavior rather than rudeness. Her head shake could also have a different meaning or intention than the Americans assumed, and a language barrier may have made it harder to clarify the misunderstanding.

13

Nonverbal communication relies on _________________.

A
multiple channels
B
continuous feedback
C
ambiguous interpretation
D
finite and rigid language
14

Based on what you know about nonverbal communication, describe all the different types of nonverbal messages being conveyed in these photographs and how the children and grandparents are integrating nonverbal communication with their verbal communication.

Question illustration
Answer:

The grandparents’ smiles communicate warmth and happiness. They are looking toward the laptop camera and leaning close together, which suggests attention and interest in the conversation. The grandmother’s raised hand appears to be a wave or greeting. These are nonverbal messages conveyed through facial expressions, eye gaze, posture, and gestures. The headphones and microphone help them hear and speak during the video call. As they talk with the children, their smiles and gestures add emotion and emphasis to their words, while the children can use their own facial expressions and gestures along with what they say. Tone of voice can also reinforce spoken messages, though it cannot be seen in the photograph.

15

Which of the following is an example of using nonverbal communication to complement verbal communication?

A
clapping after a performance, yelling/cheering during a sporting event
B
holding up a hand to indicate you do not wish to be interrupted or to stop communication
C
smiling while recounting an experience you found amusing
D
crossing fingers to indicate lying
16

Which of the following statements is not true?

A
Nonverbal communication is subject to interpretation.
B
Nonverbal communication can be turned off.
C
Nonverbal communication is less finite and rigid than language.
D
Nonverbal communication can be interpreted differently by different people and in different situations.
18

Jane was sent by her Chicago-based company to a business convention in Tokyo, Japan. While at lunch, she and several other Americans in attendance sat together at lunch. As they laughed and enjoyed themselves, Jane noticed that many people glanced at them uncomfortably and whispered to each other. When Jane asked the young waitress what was wrong, the girl avoided eye contact with her, shook her head without saying a word, and quickly walked back to the kitchen. Based on what you know about nonverbal communication, give at least three explanations for the misunderstandings between the people in this scenario.

Answer not available
19

Based on what you know about nonverbal communication, describe all the different types of nonverbal messages being conveyed in these photographs and how the children and grandparents are integrating nonverbal communication with their verbal communication.

Question illustration
Answer not available
20

Verbal and nonverbal communication can be integrated in order to do all of the following, except:

A
Accent or emphasize a part of verbal communication
B
Complement, or add meaning too, verbal communication
C
Contradict one another
D
“Turn off” nonverbal communication

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