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The Importance of Relationships Answers

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Which statement is an example of a positive opening?

A
“I need to talk to you now.”
B
“Excuse me Mrs. Patterson, do you have a moment to speak with me?”
C
“I have never been so upset at you!”
D
“Hey.”
12

Impersonal communication involves _________________.

A
sharing personal information
B
trying to become friends
C
barriers to developing positive relationships
D
both b and c
14

_________ refers to what the conversation is about.

A
"Business"
B
"Impersonal communication"
C
"Closing arguments"
D
"Subject"

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