15
QuizMultiple Choice

Troubleshooting Technology Issues

Question 15 • Online Learning and Digital Citizenship

What is one step taken when solving a computer hardware problem?

Answer
A
checking all the cables, cords, and connectors
B
upgrading or updating an out-of-date program
C
saving all files and closing any open windows
D
uninstalling and reinstalling the faulty program

Explanation

A basic hardware troubleshooting step is to check that the cables, cords, and connectors are plugged in securely. Updating, saving files, or reinstalling a program are software-related steps rather than hardware checks.

AI-written and checked against the verified answer.

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