Justin’s client says, “I’m having a hard time exercising in the morning.” Justin responds, “I hear you saying that mornings are tough for you when it comes to exercise.” Which verbal response technique is Justin MOST likely using?

Justin repeats the client’s main idea in slightly different words: mornings are difficult for exercising. Reflecting a speaker’s words or meaning back to them is mirroring. Clarification would ask for more detail, while acknowledging would recognize the client’s concern without restating it.

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