AnswersIntro to Software Tech B - TLCTeamwork and Collaboration

Teamwork and Collaboration — Unit test Answers

27 verified answers2 views
1
Free Preview

It can be useful to have a mentor because they will help you _____.

A
get comfortable quickly
B
park in a better spot
C
take longer lunches
D
avoid customers
2
Free Preview

Bill wants to display a positive attitude. He should _____.

A
treat his coworkers rudely
B
listen to his boss’ constructive criticism
C
avoid talking to customers
D
ask if he can go home early
3

What is the worst way to show self-management?

A
Plan a time to evaluate your progress
B
Set your own career goals
C
Ask your boss to set all your goals
D
Ask for feedback on your progress
4

Stressors and negative emotions are both _______.

A
avoidable
B
unhealthy
C
manageable
D
conscious
6

Total quality management theorizes that if workers are more responsible, they will ______.

A
Increase overall quality
B
Reduce overall quality
C
Have no effect on overall quality
D
None of the above
7

The best time to begin a self improvement plan is when ______.

A
You are going to be fired from your job
B
You have been reprimanded by your boss
C
You have disappointed your friends
D
You think you need to improve to meet a career goal
8

Name two ways you can increase your ability to follow directions.

Answer:

Listen carefully to the directions. Take notes on the directions. Figure out the goal of the directions. List all the step necessary to complete the task. Ask questions if you don’t understand something.

9

Asking questions at most job sites is _____.

A
looked down upon
B
forbidden
C
encouraged
D
ignored
10

React to the quoted statement. Defend your opinion: “My feelings are under control because I’ve never yelled at anyone or hurt anyone at work.”

Answer:

I disagree with the statement because controlling your feelings involves more than not yelling or hurting someone. Frustration can also show through a harsh tone, negative body language, or refusing to cooperate. Being professional means recognizing your feelings and choosing a respectful, appropriate response, even when you are upset.

11

John has been working at his job for three months. He is interested in showcasing his willingness to take on more responsibility. When a new project comes up for consideration, he should ______.

A
let someone ask him to take on the new project
B
avoid working on the new project
C
ask to work on the new project
D
encourage his best friend to work on the project
12

If we accept that every person has a conscience, then we must also accept that everyone ______.

A
Can define right and wrong for their society
B
Is responsible for their own behavior
C
Will behave ethically when possible
D
None of the above
13

The four traits of constructive criticism are _______.

A
Positivity, Socially Oriented, Special, and Private
B
Polarity, Solution Oriented, Special, and Practical
C
Polarity, Socially Oriented, Specific, and Practical
D
Positivity, Solution Oriented, Specific, and Private
14

Prudence means acting with ______.

A
Self restraint
B
Fairness
C
Caution
D
Honesty
15

Why can it be difficult to deal with unethical behavior in the workplace?

Answer:

Dealing with unethical behavior in the workplace requires the courage to act, which can be difficult if the unethical behavior comes from someone who has control over your job. It can also be difficult to determine the difference between illegal and unethical behavior, since unethical behavior is not always illegal. If something is unethical but legal, and is allowed to exist inside a company, it might not be possible to deal with the behavior except by leaving.

16

Stressors and negative emotions are both _______.

A
avoidable
B
unhealthy
C
manageable
D
conscious
17

It can be useful to have a mentor because they will help you _____.

A
get comfortable quickly
B
park in a better spot
C
take longer lunches
D
avoid customers
18

Which of these is an effective strategy for dealing with gossip in the workplace?

A
Avoid situations where you have to talk
B
Spread gossip about anyone who gossips
C
Excuse yourself and leave when gossip occurs
D
Learn everyone’s secrets in the first month
19

Which of these is an effective strategy for dealing with gossip in the workplace?

A
Avoid situations where you have to talk
B
Spread gossip about anyone who gossips
C
Excuse yourself and leave when gossip occurs
D
Learn everyone’s secrets in the first month
20

Summarize the steps of the CETR plan.

Answer:

• Choose a goal • Engineer a plan and stick with it • Track your progress • Repeat

Did you find these answers helpful?