AnswersCR Speech ELECTIVE 1 semester E6001OXThe Characteristics of Nonverbal Communication

The Characteristics of Nonverbal Communication — Unit test Answers

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Write a short paragraph explaining the principle of “don’t say or do anything online that you wouldn’t say or do face to face.” Give at least 2 examples in your paragraph.

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Based on the nonverbal messages you see in this photograph, which of the following most likely describes this person’s situation?

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A
This college student has just found out that she received an ‘A’ on a very difficult exam.
B
This woman has just lost her job as the head of a very large company.
C
This waitress has just finished her shift and is heading to the gym to relax.
D
This high school student has just broken up with her boyfriend.
3

What is the difference between supportive and defensive communication?

Answer:

Supportive communication shows respect, empathy, openness, and cooperation, while defensive communication involves blaming, criticizing, withdrawing, or responding in a hostile way.

4

Which of the following reflects the first step of effective communication?

A
Jessica researched the topic that is going to be discussed at today’s group meeting.
B
Ken is arguing about the grade he received from his teacher.
C
July is giving a lecture about 14th century art.
D
Melanie is writing a thesis statement.
5

Which of the following is an example of a feedback message?

A
advice from a guidance counselor
B
teacher lecturing about 15th century art
C
movie trailer from an upcoming movie
D
calling a friend on the phone
6

Verbal and nonverbal communication can be integrated in order to do all of the following, except:

A
Accent or emphasize a part of verbal communication
B
Complement, or add meaning too, verbal communication
C
Contradict one another
D
“Turn off” nonverbal communication
8

Which of the following is an example of ageist language?

A
“You’re too slow.”
B
“Do you need glasses?”
C
“Get a move on, old man!”
D
“Are you deaf?”
9

____________ is the act or process of explaining the meaning of something.

A
Nonverbal communication
B
Verbal communication
C
Observation
D
Interpretation
11

Explain how you would effectively communicate instructions to a 5 year old.

Answer:

Use simple, age-appropriate words and give one instruction at a time. Speak calmly, demonstrate the task, and ask the child to repeat or show the steps so you can check understanding. Encourage questions and praise the child for following the instructions.

12

Which of these is not one of the five principles of communication?

A
Listen and respond thoughtfully to others
B
Effectively use and interpret non-verbal messages
C
Appropriately adapt messages to others
D
Use sarcasm and verbal cues to improve messages
13

How can you work on building positive relationships?

Answer:

Build positive relationships by listening actively, communicating honestly and respectfully, showing empathy and appreciation, keeping promises, and working together to resolve conflicts.

15

Which of the following is not an example of biased language?

A
“The chairman will be in shortly.”
B
“Give each student his paper as soon as he is finished.”
C
“Everyone has a right to his or her opinion.”
D
“ Ask the nurse when she returns.”

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