Dynamics of Groups and Teams — Unit test Answers

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Describe a situation in which a person has legitimate power?

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2
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What is your listening style? Provide an example to support your assessment of your listening style.

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3

Write a brief dialogue that demonstrates what men typically prefer to communicate.

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4

Organizations are structured.

A
T
B
F
5

The picture above is an example of a _____________ message.

Question illustration
A
upward
B
downward
C
grapevine
D
lateral
6

Men tend to emphasize ____________ when communicating.

A
gestures
B
verbal messages
C
honesty
D
comedy
7

Define organization and explain three of the characteristics of an organization. Give three examples of organizations, try to include an organization that you belong to.

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8

_________ goals may not be exactly the same, but they still work together for a common good.

A
Grapevine
B
Compatible
C
Lateral
D
Organization
9

“Don’t spread gossip” is an example of _____________.

A
a leadership role
B
a team rule
C
a group norm
D
coercive power
10

Lucy: “Mr. Smith is refusing to accept my science project because he says my paper isn’t long enough! I just don’t understand; I worked so hard on that and now it was all a waste of time.”Peter: “Don’t worry, you can always enter again next year.”Lucy: “I don’t know why I bother talking to you, you don’t listen to a word I say!”What adjustments can Lucy and Peter each make to their communication, in order to avoid misunderstandings like this in the future?

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11

What is the definition of listening?

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12

“The leader of our research team has studied this issue for 10 years. She earned a PhD from Harvard University and has, since then, been a world leader in her field”This statement reflects ________________ power.

A
leadership
B
referent
C
coercive
D
expert
13

What steps can you take to overcome barriers created by different communication codes?

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14

Explain the significant differences between listening and hearing.

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15

Write a summary of the communication differences between men and women.

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