Lucy: “Mr. Smith is refusing to accept my science project because he says my paper isn’t long enough! I just don’t understand; I worked so hard on that and now it was all a waste of time.”Peter: “Don’t worry, you can always enter again next year.”Lucy: “I don’t know why I bother talking to you, you don’t listen to a word I say!”What adjustments can Lucy and Peter each make to their communication, in order to avoid misunderstandings like this in the future?
Lucy: “Mr. Smith is refusing to accept my science project because he says my paper isn’t long enough! I just don’t understand; I worked so hard on that and now it was all a waste of time.”Peter: “Don’t worry, you can always enter again next year.”Lucy: “I don’t know why I bother talking to you, you don’t listen to a word I say!”What communication difference (or differences) led to the misunderstanding between Lucy and Peter?
You have just met someone whose cultural background and communication codes are different from your own. Summarize the communication difficulties you may have and describe the steps you would take to overcome those difficulties.
Which of the following is an example of ethnocentrism?
Read the post from the blog Summer Job Adventures.Today was a disaster. During the lunch shift, I only had three tables. Three tables! That’s nothing for a pro like me. First, I tripped and dropped a tray of six water glasses and a pitcher of iced tea, making the path from the kitchen to the dining room treacherous for all the other servers. Even after we cleaned it up, it was sticky. So, of course I slipped as I was delivering Table 2 their burgers, and they were furious. The chef rushed to prepare them again, and as I was placing the plates onto the table, I spilled ketchup all over one of my customers. I can’t believe I made it through the day with my job. I can’t wait until school starts again!
List the reasons women communicate.
Read the post from the blog Gidget Loves Gadgets.Guys, you know me. You know that there isn’t a device that I can resist. New technology! Yippee! Bring it on. But when I heard that they are soon going to bring cell-phone service to the subway tunnels I gasped. (Okay, maybe it wasn’t a gasp, but it sure was a sigh!) Are you really going to unleash at least twenty-five cell-phone calls in a crowded train at rush hour? Why can’t people just make their calls on the subway platform before they get on the train? This is one case where we can ask, “Just because we can do it, does it really need to be done?”
What does it mean to show empathy? Write a brief, empathetic statement.
A very detailed description of project requirements would appeal most to a ____________.
Why is it difficult to avoid trying to solve other’s problems during a conversation? What can you say instead of offering advice?
Which statement reflects a culture that values collectivism?
What is collaboration?
Define “barrier.” What is a communication barrier?
What is the primary difference between a culture that values collectivism and a culture that values individualism?
Describe the type of conversation that would be most appealing to a time-oriented listener.
Did you find these answers helpful?