Communication — Unit test Answers

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Which of the following statements about peer pressure is NOT accurate?

A
Peer pressure is influence from people within the same age group.
B
Peer pressure can only be negative.
C
Peer pressure can be active.
D
Peer pressure can be passive.
2
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Which of the following is NOT a way to refuse with confidence?

A
be wishy-washy and yell
B
say it with respect
C
practice using role-playing
D
be assertive
3

Speaking skills to work on for effective communication include __________.

A
reading body language and active listening
B
voice volume, tone, and pitch
C
reading body language and voice volume
D
tone, pitch, and active listening
4

People that will most likely be victims of peer pressure are __________.

A
those with low confidence
B
new to a group and inexperienced
C
followers rather than leaders
D
all of the above
5

Which of the following statements is TRUE?

A
Arbitration is necessary when one or more of the parties involved is unwilling to compromise.
B
Mediation involves a third party who does not help make a decision.
C
A compromise is a jointly reached solution where both parties agree to give up part of their plan to reach a solution.
D
all of the above
6

Communication is the process of sending and receiving verbal messages, as opposed to nonverbal messages. Please select the best answer from the choices provided.

A
T
B
F
7

Which of the following scenarios does NOT involve feelings leading to conflict?

A
Sally ignores Betty's opinion.
B
Sally feels Betty is wrong.
C
Sally shares Betty's concerns.
D
Sally tells Betty what to think.
8

Negative peer pressure can lead to __________.

A
questionable friendships
B
harmful experiences
C
discouragement
D
all of the above
9

Refusal skills should protect your dignity, self-esteem, and values.

A
T
B
F
10

An assertive communicator uses "YOU" messages, which often lead to fights.

A
T
B
F
11

Being pressured to do something harmful or against your will is a form of negative peer pressure.

A
T
B
F
12

It is acceptable to compromise your values when pressured by peers. Please select the best answer from the choices provided.

A
T
B
F
13

Which of the following is necessary to resolve conflict?

A
patience with the conflict resolution process
B
willingness to engage the other party
C
support of all involved parties
D
all of the above
14

A two-year-old child is on the same level as a ten year old child in terms of conflict resolution.

A
T
B
F
15

Peer pressure is always negative.

A
T
B
F
16

Peers are anyone around your same age range.

A
T
B
F
17

A conflict is a fight, struggle, or disagreement, between a minimum of three or more people.

A
T
B
F
18

Identify the statement that does NOT demonstrate active listening.

A
"So what I heard you say was __________."
B
"What did you mean by __________?"
C
"Sorry, I was distracted. Could you repeat __________?"
D
"I guess you must have felt __________."
19

Which of the following is NOT a benefit of positive peer pressure?

A
honest feedback from friends
B
encouragement to try new things
C
added stress and pressure
D
exposure to new and fun things

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