12
AssignmentMultiple Select

Verbal Communication

Question 12 • Nursing Assistant - EL3610

When delivering news about a patient’s medical condition to family members, what should a doctor do? Check all that apply.avoid eye contactspeak quickly and hope they are able to understanduse comforting body language and other cuesuse specific, complex medical language to explain the conditiontry to understand the emotions the family may experience

Answer
A
avoid eye contact
B
speak quickly and hope they are able to understand
C
use comforting body language and other cues
D
use specific, complex medical language to explain the condition
E
try to understand the emotions the family may experience

Explanation

A doctor should communicate difficult news with empathy and clear, supportive nonverbal cues. Comforting body language can help family members feel supported, and trying to understand their emotions helps the doctor respond sensitively. Avoiding eye contact and speaking quickly can seem uncaring, while complex medical language may make the information harder to understand.

AI-written and checked against the verified answer.

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