Workplace Etiquette Answers

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Most people reject what they don’t understand because ______.

A
It is too expensive to change
B
It challenges their own ideas
C
It must either be rejected or it must be accepted
D
It is humiliating to try to understand something
4

When will diversity affect the workplace?

A
In ten years
B
In five years
C
In one year
D
It already does.
6

One way to overcome generational distinctions is to ______.

A
Acknowledge that men and women can do tasks equally well
B
Tolerate ideas that come from different cultures
C
Listen carefully for ideas everyone can agree on
D
Favor the habits of one generation over another
10

If your coworker is making a quick private call, you should ______.

A
Ignore them, so you can concentrate on your work
B
Listen carefully, so you can tell others what you hear
C
Report them to your supervisor, so they can be punished
D
Make your own phone call, so they see how it feels
11

Which of these rules of etiquette exists at every workplace?

A
On Fridays more casual dress is allowed.
B
Take care to be thoughtful about your coworker’s needs
C
The most junior employee will take everyone’s lunch orders
D
Work begins at 7 AM and you cannot be more than 1 minute late.
14

The harm of stereotypes are likely to be aggravated in ________.

A
Learning situations
B
Conflict situations
C
Living situations
D
Realistic situations
15

It is possible to succeed in practicing business etiquette by simply ______.

A
Being courteous and thoughtful
B
Sticking to your opinions stubbornly
C
Making more money than anyone else
D
None of the above
16

New viewpoints and ideas are valuable to companies because it allows them to ______.

A
Challenge old ways of thinking
B
Steal competitors ideas
C
Write books about improving businesses
D
Stay fresh without changing anything they are doing
19

Most people reject what they don’t understand because ______.

A
It is too expensive to change
B
It challenges their own ideas
C
It must either be rejected or it must be accepted
D
It is humiliating to try to understand something

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