Workplace Etiquette Answers

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John from sales has just sent you an e-mail. He needs a decision made on the Johnson account as soon as possible. You can make the decision, but you feel like you’d like to ask your boss for her advice. Unfortunately, she is in a business meeting, and the decision needs to be made very soon. You decide to take the initiative and ______.

A
Interrupt your boss to make the decision
B
Ask a coworker to make the decision
C
Wait to make the decision
D
Make the decision
2
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When you have to talk to your supervisor about a problem, it is a good idea to offer your own ______.

A
Solution
B
Complaint
C
Gossip
D
Feedback
3

Bill explains that men and women approach many tasks in different ways. He explains that while their approaches are different, men and women should be judged on the quality of their work. Which principle is Bill demonstrating?

A
Sexism
B
Stereotyping
C
Respect
D
Harassment
4

An arbiter is consulted when ______.

A
Neither side can agree to move forward
B
Both groups agree on a compromise
C
A cooperative decision is made
D
Someone has their feelings hurt
5

One way to overcome generational distinctions is to ______.

A
Acknowledge that men and women can do tasks equally well
B
Tolerate ideas that come from different cultures
C
Listen carefully for ideas everyone can agree on
D
Favor the habits of one generation over another
6

Which of these rules of etiquette exists at every workplace?

A
On Fridays more casual dress is allowed.
B
Take care to be thoughtful about your coworker’s needs
C
The most junior employee will take everyone’s lunch orders
D
Work begins at 7 AM and you cannot be more than 1 minute late.
7

You should assume that emails not addressed to you are ______.

A
Public
B
Unimportant
C
Private
D
Unethical
8

The harm of stereotypes are likely to be aggravated in ________.

A
Learning situations
B
Conflict situations
C
Living situations
D
Realistic situations
9

New viewpoints and ideas are valuable to companies because it allows them to ______.

A
Challenge old ways of thinking
B
Steal competitors ideas
C
Write books about improving businesses
D
Stay fresh without changing anything they are doing
10

If something is new or unusual, most people’s first instinct will be to ______.

A
Accept it
B
Try it
C
Reject it
D
Celebrate it

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