Bridging Differences Answers

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1
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In order to overcome communication barriers, it is important to _________________.

A
seek information
B
focus on stereotypes
C
practice ethnocentrism
D
all of the above
2
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Define “barrier.” What is a communication barrier?

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3

You have just met someone whose cultural background and communication codes are different from your own. Summarize the communication difficulties you may have and describe the steps you would take to overcome those difficulties.

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4

Which of the following is an example of ethnocentrism?

A
“Why won’t you look me in the eye when I am talking to you!”
B
“Wow, that is so interesting! I’ve never been Peru; it sounds really cool!”
C
“I’m learning French in school. It’s hard, but I think it’s worth the effort!”
D
“Someday, I hope to travel to Africa. I’ve learned about Africa in history and I think it would be interesting to visit.”
5

Write a brief dialogue that reflects the principle of asking thoughtful questions and listening to the response.

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6

When we _____________ differences in people we run the risk of isolating ourselves, which in turn becomes a(n) ____________________ in intercultural communication.

A
embrace, asset
B
overcome, problem
C
assume, barrier
D
none of the above
7

The language a person speaks is one example of ________________.

A
stereotypes
B
communication codes
C
nonverbal communication
D
being ‘other’ oriented
8

What steps can you take to overcome barriers created by different communication codes?

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9

Describe what it means to “assume similarities.”

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10

Write a brief dialogue that demonstrates the principle of being ‘other’ oriented.

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