14
AssignmentMultiple Dropdowns

Communication Skills

Question 14 • Introduction to Information Technology - EL3701

Select the correct terms from the drop-down menus.

Answer
Interpreting body language and behavior::

nonverbal communication

Used in meetings, over the phone, and in person::

verbal communication

Easy to misread::

nonverbal communication

Full engagement and participation as a listener::

active listening

Restating something in your own words::

paraphrasing

Posture, eye movements, and gestures that subconsciously communicate a person’s thoughts::

body language

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