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AssignmentMultiple Dropdowns

Communication Skills

Question 1 • Introduction to Information Technology - EL3701

Select the correct answers from the drop-down menus.

Answer
Having a customer service team is an important way for a company to fulfill:

customers' expectations

When a customer is upset or dissatisfied, a good customer service team may be able to:

restore positive relations with the customer

Customer service teams normally deal with:

people who have already purchased a product

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