Communication

Question 1

In certain situations, simple images can be more effective communication tools than written or verbal instructions. Please select the best answer from the choices provided.

Revolt · Accepted Answer

T

Question 2

It is best to be an aggressive communicator because then you will always get what you desire.

Revolt · Accepted Answer

F

Question 3

Which of the following messages is most clearly stated?

Revolt · Accepted Answer

Please be here at 7:00 a.m. tomorrow.

Question 4

Which of the following statements is a blaming message?

Revolt · Accepted Answer

"You've messed up everything!"

Question 5

As she pushed me aside, she yelled, "You're in my way! Move it NOW!" She didn't even make eye contact. This is an example of what style of communication?

Revolt · Accepted Answer

Aggressive

Question 6

An active listener is someone who interrupts the speaker to ask questions.

Revolt · Accepted Answer

F

Question 7

Identify the statement that does NOT demonstrate active listening.

Revolt · Accepted Answer

"Sorry, I was distracted. Could you repeat __________?"

Question 8

Which of the following statements is NOT true for aggressive communicators?

Revolt · Accepted Answer

listen well

Question 9

Speaking skills to work on for effective communication include __________.

Revolt · Accepted Answer

voice volume, tone, and pitch

Question 10

Which of the following is NOT a benefit of being an assertive communicator?

Revolt · Accepted Answer

creating dishonest relationships

Communication Answers

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