Organizational Communication Answers
Define organization and explain three of the characteristics of an organization. Give three examples of organizations, try to include an organization that you belong to.
Answers may vary. Definition of organization should be close to: an organized group of people working together to achieve specific goals. Characteristics could include: structured, rules & regulations, division of labor, reward & consequences, culture Examples of organizations could include: companies, school, clubs, teams, volunteer organizations, etc.
The flowchart above illustrates which type of organizational message?
____________: a formal message from people on the same hierarchy level.
The picture above is an example of a _____________ message.
The flowchart above illustrates which type of organizational messages?
Explain the three types of formal messages and give an example for each. Explain an informal (grapevine) message.
Three types of formal messages are: upward (message from employee to someone higher in the company, perhaps a boss), downward (message from someone in charge to personnel lower in rank), lateral (message from one employee to another of the same rank). Examples of formal messages might include: an employee requesting time off (upward), a new dress code policy (downward), memo from one employee to another (in same position) discussing project (lateral). An informal grapevine message is the most common type of message in an organization and happens when information is shared word of mouth from employee to employee in an unofficial manner.
The flowchart above illustrates which type of organizational message?
_________ goals may not be exactly the same, but they still work together for a common good.
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