Organizational Communication

Question 1

_________ goals may not be exactly the same, but they still work together for a common good.

Revolt · Accepted Answer

Compatible

Question 2

Explain the three types of formal messages and give an example for each. Explain an informal (grapevine) message.

Revolt · Accepted Answer

Three types of formal messages are: upward (message from employee to someone higher in the company, perhaps a boss), downward (message from someone in charge to personnel lower in rank), lateral (message from one employee to another of the same rank). Examples of formal messages might include: an employee requesting time off (upward), a new dress code policy (downward), memo from one employee to another (in same position) discussing project (lateral). An informal grapevine message is the most common type of message in an organization and happens when information is shared word of mouth from employee to employee in an unofficial manner.

Question 3

____________: a formal message from people on the same hierarchy level.

Revolt · Accepted Answer

Lateral

Question 4

The flowchart above illustrates which type of organizational message?

Revolt · Accepted Answer

upward

Question 5

Define organization and explain three of the characteristics of an organization. Give three examples of organizations, try to include an organization that you belong to.

Revolt · Accepted Answer

Answers may vary. Definition of organization should be close to: an organized group of people working together to achieve specific goals. Characteristics could include: structured, rules & regulations, division of labor, reward & consequences, culture Examples of organizations could include: companies, school, clubs, teams, volunteer organizations, etc.

Question 6

The flowchart above illustrates which type of organizational messages?

Revolt · Accepted Answer

downward

Question 7

Organizations are structured.

Revolt · Accepted Answer

T

Question 8

The picture above is an example of a _____________ message.

Revolt · Accepted Answer

grapevine

Question 9

Organizations can be small or large groups.

Revolt · Accepted Answer

T

Question 10

The flowchart above illustrates which type of organizational message?

Revolt · Accepted Answer

lateral

Organizational Communication Answers

More from this Course

TRY EDGENUITY HACKS