Patient Care Approaches

Question 2 • *GV 2018 - P.E. Health Science - PE201

Check all of the scenarios below in which nonverbal communication and listening skills are being used.

Answer

You nod your head in understanding as a patient describes his symptoms.

You write a patient’s vital signs in her chart for the next shift.

A coworker asks whether you have recorded a patient’s vital signs. You shake your head to say “No.”

Through a window, you see a newly discharged patient getting into a car headed for home. You wave good-bye.

You explain the possible side effects of a medication to a patient.

Explanation

Nonverbal communication uses gestures, facial expressions, and other signals instead of spoken or written words. Nodding while the patient speaks shows attentive listening (A), shaking your head communicates “No” (C), and waving communicates goodbye (D). Writing vital signs and explaining side effects are written and spoken communication, respectively, so B and E do not fit.

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Patient Care Approaches

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