4
AssignmentMultiple Choice

Patient Communication

Question 4 • *GV 2018 - P.E. Health Science - PE201

Select the next step that you think provides the best public relations.

Answer
A
Sigh loudly and make a rude comment to the person behind you in line.
B
Tell the person ahead of you that she ought to go shopping in her own country.
C
Leave your items on the checkout belt and run out the door so you aren’t late to meet your friend.
D
Be patient and wait your turn. Better yet, offer to help bag groceries for the person ahead of you.

Explanation

Being patient and waiting your turn shows courtesy and respect for the other people in line. Offering to help bag groceries is an additional kind gesture, so choice D is the best way to create a positive impression. The other choices are rude or disruptive.

AI-written and checked against the verified answer.

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