Study Guide and Quiz Answers

10 verified answers3 views
1
Free Preview

If your company increases its market penetration, what is happening?

A
The target market is growing.
B
More people in the target market are buying the company's product.
C
The market saturation of the target market has decreased.
D
Competitors who offer similar products are entering the market.
2
Free Preview

In the five C's, how is cost different from price?

A
It includes the company's operating costs.
B
It makes it easier to promote the product.
C
It reduces the company's operating expenses.
D
It includes all of the costs related to the product.
3

Which type of data does your company collect from customers or potential customers?

A
Positioning data
B
Market share data
C
Primary data
D
Secondary data
6

Which of the following is an example of secondary data?

A
Your company observes the behavior of people who visit your Web site.
B
Your company conducts a customer profile survey.
C
Your company collects and analyzes data from the U.S. census.
D
Your company collects credit card information from customers.
8

What is data mining?

A
A promotion strategy
B
Entering primary data into a CRM database software program
C
Collecting primary and secondary data
D
Analyzing data to detect patterns of shared characteristics
9

Instead of focusing on a good, a company that provides a service is likely to focus its marketing message on what?

A
The physical goods that are used to provide the service
B
The features of the service or the data storage methods the company uses
C
The people who provide the service or the experience customers will have
D
The company's competitors or the SWOT analysis of the company
10

Which of the following is a benefit of a hat?

A
It is red.
B
It makes the wearer look cool.
C
It costs $12.
D
It has a sports team logo on it.

Did you find these answers helpful?