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Troubleshooting Technology Issues Answers

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1
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What are indications of a computer hardware problem? Check all that apply.The printer is printing in black and white.The keyboard keys are getting stuck.The computer monitor is going blank.The pointer of the mouse freezes.The images on the monitor look sharp.

A
The printer is printing in black and white.
B
The keyboard keys are getting stuck.
C
The computer monitor is going blank.
D
The pointer of the mouse freezes.
E
The images on the monitor look sharp.
3

How can you troubleshoot Internet access problems?

A
Delete the cache, cancel the Internet connection, and reboot the computer.
B
Delete items from the cache, check your Internet connection, and try using a different browser.
C
Delete your software program, delete items from the cache, and check your Internet connection.
D
Delete your web browser, check your Internet connection, and reboot the computer.
5

Why is it important to perform routine computer maintenance?

A
It can make more room for junk files and downloadable programs.
B
It can help prevent hardware, software, and Internet access problems.
C
It can stop computer problems from occurring more than once.
D
It can help you remember how to perform steps to solve computer problems.
6

What actions should you take to keep your computer functioning well? Check all that apply.Back up your work and files onto an external hard drive.Remove unwanted files from the computer.Use old virus scanning software to check for viruses.Keep Internet browsing history logged in the computer.Scan for viruses regularly.

A
Back up your work and files onto an external hard drive.
B
Remove unwanted files from the computer.
C
Use old virus scanning software to check for viruses.
D
Keep Internet browsing history logged in the computer.
E
Scan for viruses regularly.

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