4
AssignmentMultiple Select

Troubleshooting Technology Issues

Question 4 • Online Learning and Digital Citizenship

When receiving help, what information should you prepare to discuss? Check all that apply.computer make and modelsoftware name and datefavorite website to usethe nature of the problemname of your web browser

Answer
A
computer make and model
B
software name and date
C
favorite website to use
D
the nature of the problem
E
name of your web browser

Explanation

When asking for help with a computer or software issue, prepare the details that can help someone identify and troubleshoot it: your computer’s make and model, the software name and date, what the problem is, and the name of your web browser. Your favorite website is not usually needed to diagnose the issue.

AI-written and checked against the verified answer.

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