AnswersSOAR CommunicationsUnit Test

Unit Test — Unit test Answers

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1
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Which of the following is an example of how words affect people?

A
Listening to upbeat songs and feeling happier
B
Watching a presidential speech and becoming inspired to do more
C
Reading a book on the Civil War and buying war memorabilia
D
All of the above
2
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Which of the following is not an example of biased language?

A
“The chairman will be in shortly.”
B
“Give each student his paper as soon as he is finished.”
C
“Everyone has a right to his or her opinion.”
D
“ Ask the nurse when she returns.”
3

Oftentimes, our physical environment is _______________.

A
an extension of our personality
B
unrelated to what and how we communicate
C
determined by factors outside our control
D
difficult to describe
4

________________ are facial movements that convey emotional messages.

A
Emblems
B
Regulators
C
Adaptors
D
Affect displays
5

Jason is nervous about performing the national anthem in front of his whole school. What could be said to him to help build his self esteem and lessen his anxiety?

A
You sing beautifully.
B
You better not mess this up.
C
You might want to try a simpler song.
D
It’s alright if you don’t want to do this.
6

Which of the following is not a reason to avoid bias?

A
It reinforces stereotypes.
B
It creates barriers.
C
It leads to conflict.
D
It upsets a lot of people.
7

Which of the following is not an example of defensive communication?

A
“Why can’t you think about someone else for a change?”
B
“You never listen to me.”
C
“I would love to talk about this with you if you have the time.”
D
“You always do this.”
8

Why should you avoid typing in all capital letters?

A
It is interpreted as yelling.
B
It is difficult to read.
C
It is insulting to others.
D
Only acronyms should be in all capital letters.
9

How can you avoid using biased language?

Answer not available
10

What is the fifth step of effective communication?

A
Adjust your communication based on the feedback
B
Understand your receiver.
C
Choose effective words.
D
Be clear about your goals.
11

Why are words powerful?

Answer not available
12

How can physical environment affect behavior? Give at least 2 examples to support your response.

Answer not available
13

__________ is an example of a term that is unique to a regional culture in the United States.

A
Nope
B
Fix’n
C
Cool
D
Really
14

Based on the nonverbal messages you see in this photograph, which of the following most likely describes this person’s situation?

Question illustration
A
This man is at home watching a ball game online and his favorite team is losing.
B
This man is at work and has just received a very upsetting email.
C
This man is at home watching a stand up comedy routine online.
D
This man is at work and is speaking to a highly valued client by video chat.
15

“Hey-I dropped an application off last week and was wondering if anyone had a chance to look over it yet. Get back to me, please.”Rewrite this email to reflect netiquette guidelines.

Answer not available
16

In this picture, what messages are communicated through touch?

Question illustration
Answer not available
17

Which of the following best describes the nonverbal message in this photograph?

Question illustration
A
peace and reflection
B
anger and hurt
C
anxiety and stress
D
sorrow and sympathy
18

When asking a question, how does a person’s voice change?

A
A person will often increase volume when asking a question.
B
A person will often change the pitch of their voice when asking a question.
C
A person’s voice does not usually change when asking questions.
D
A person is likely to lower their volume when asking a question.
19

Which of the following statements is not true?

A
Language is symbolic.
B
Language can be interpreted based on past experiences.
C
All languages rely on identical symbols.
D
Grammar and syntax are essential components of language.
20

How can you work on building positive relationships?

Answer not available

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