Project Management Skills — Unit test

Question 5 • AL-Career Preparedness

Which of the following demonstrates active listening while receiving constructive criticism well?

Answer

“I don’t think what you are saying is helpful to me.”

“Okay. Thank you. So where do you want to go for lunch?”

“You mentioned that the quality of my software code could be better. You need to look at what Joe is writing. My code is far superior to his.”

“You mentioned that the quality of my software code could be better. Can you tell me more about this and what I should look for?”

Explanation

Active listening means paying attention to the feedback, reflecting back the main point, and asking a relevant question to understand it better. Choice D restates the concern about code quality and asks for specific guidance. The other choices dismiss the feedback, change the subject, or respond defensively.

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